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Services banned from business

Services banned from business

1. On the basis of socio-economic conditions in each period and treaties to which the Socialist Republic of Vietnam is a contracting party, the Government shall specify the lists of services banned from business, services subject to business restrictions and services subject to conditional business as well as the conditions for providing such services.
2. Services subject to business restrictions and services subject to conditional business shall be provided only when these services and parties involved in the provision thereof fully satisfy the conditions defined by law.
Article 77.- Application of urgent measures to activities of providing or using services
Where it is necessary to protect the national security and other national interests in compliance with the Vietnamese law and treaties to which the Socialist Republic of Vietnam is a contracting party, the Prime Minister shall decide on application of urgent measures to activities of providing or using services, including temporary ban on the provision or use of one or several types of service or other urgent measures to one or several particular markets for a definite time period.
SECTION 2. RIGHTS AND OBLIGATIONS OF PARTIES TO SERVICE CONTRACTS

Article 78.- Obligations of the service providers

Unless otherwise agreed, the service provider shall have the following obligations:
1. To provide services and fully perform related jobs in accordance with agreements and the provisions of this Law;
2. To preserve and hand back to their customers documents and means supplied to them for the service provision after the completion thereof;
3. To promptly notify to their customers in cases where information and documents are insufficient and means are inadequate for completion of the service provision;
4. To keep secret information they know in the course of service provision if so agreed upon by the parties or provided for by law.
Article 79.- Obligations of the service providers according to performance result
Unless otherwise agreed, if the nature of the type of service to be provided requires a service provider to achieve a certain result, the service provider must conduct the service provision with a result appropriate with the terms and purpose of the contract. Where the contract does not specify the standards of result to be achieved, the service provider must conduct the service provision with a result compliant with the common standards applicable to such type of service.
Article 80.- Obligations of the service providers to make the best effort
Unless otherwise agreed, if the nature of the type of service to be provided requires a service provider to make the best effort to achieve a desired result, the service provider shall perform the obligation of service provision with the best effort and the highest capacity.
Article 81.- Cooperation among service providers
Where under a contractual agreement or on the basis of practical circumstances, a service is jointly performed by many service providers or performed by a service provider in cooperation with other service providers, each of the said service providers shall have the following obligations:
1. To exchange and communicate to each other information on the performance progress and its demands related to the service provision, at the same time to provide services at a proper time and by an appropriate mode so as not to impede operations of other service providers;
2. To carry out any necessary cooperation with other service providers.

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